Refund policy

While we sincerely hope that you are satisfied with your purchase, we understand sometimes things just don't work out. If you need to return or exchange an item please follow the guidelines below. 

Should there be a factory defect or an incorrect shipment we will gladly refund, exchange or issue an PLUS store credit. 

E-mail info@pluskateboarding.com within 5 days from receipt of goods with an explanation of the reason for the return. 
Upon approval, merchandise meeting the following criteria may be sent to PLUS, freight prepaid. 

A $15 restocking fee will be deducted from the refund. 

• Returned merchandise must be in the original box, in new condition with any and all tags attached.

• Include a copy of the shipping invoice that accompanies your merchandise.

• Include a legible explanation for the return on a separate piece of paper.

• All returns must be received by PLUS within 30 business days from invoice date. 

• PLUS is not responsible for manufacturer warranties, except on PLUS brand products.

• Returns must be approved by an PLUS employee.

• Shipping costs will not be returned/refunded.